Embrace Cairo's unmatched charm!

• If you're paying via credit card, we kindly request a signed authorization letter. This letter allows us to charge your card per our terms and conditions.
• Please ensure the signature matches the one on your card and passport.

We hope to meet you soon!

• Refunds will be processed promptly via the original payment method.
• Please note that no-show reservations are non-refundable.
• All refunds are subject to a 6% bank fee deduction.

• Room Rates: Prices are based on double occupancy, while Single rooms incur an additional charge.
• Hotels are selected for their quality and comfort.
• Prices are subject to change without notice.

• Domestic Flights: Domestic Flights: Prices and timings are averages & are subject to change.
• International Flights: We offer competitive rates from the comfort of your own home (country) to your destination (Egypt).

Our liability does not extend to issues beyond our influence, such as weather, wars, or abrupt changes by hotels or airlines.

Extra costs due to these factors are not covered.

But no worries, the cost might slightly change, but the experience is as glorious as ever.

It is a way to say thank you for great service, it’s appreciated but not obligatory.

During your tour, if you encounter any issues, please inform us right away so we can resolve them quickly. If the matter isn't settled, contact our Customer Care Manager while you're still on the tour. Should you remain unsatisfied after returning home, please send a written complaint to Customer Care Management.

Cancellation Fees - Excluding Peak Periods:

That’s sad to hear, but the following charges will apply:

• From booking date until 61 days prior to arrival: A 15% cancellation fee of the total tour price.
• Between 60 and 31 days prior to arrival: A 35% cancellation fee of the total tour price.
• Between 30 and 15 days prior to arrival: A 50% cancellation fee of the total tour price.
• Within 14 to 1 day prior to arrival: A 100% cancellation fee of the total tour price.
• Note: Additionally, airlines may impose extra fees based on their terms and conditions, and a 6% bank processing fee applies to all refunds.

Cancellation Fees for Festive Seasons (Christmas, New Year, and Easter):

That’s sad to hear, but the following charges will apply:

• From booking date until 61 days prior to arrival: A 25% cancellation fee of the total tour price.
• Between 60 and 31 days prior to arrival: A 50% cancellation fee of the total tour price.
• Between 30 and 15 days prior to arrival: A 75% cancellation fee of the total tour price
• Within 14 to 1 day prior to arrival: A 100% cancellation fee of the total tour price.
• Note: Airlines may also impose additional fees according to their policies. All refunds are subject to a 6% bank fee deduction.

• Force Majeure Cancellation Policy

You’re what matters to us!

Our cancellation policy is flexible and ensures your peace of mind and trust most of all. If the government or airlines issue a NOT TO TRAVEL warning for your destination. In such cases, we will refund your tour package payment or provide a travel credit and voucher for future use at any of our destinations. Only flight cancellation/change fees, according to airline terms and conditions, and bank surcharge fees on deposits apply.

Children's Policy (Sharing Parents' Room)

• Children under 2 years old: No charge is added.
• Children under 6 years old: 25% of the adult total package cost is charged.
• Children under 12 years old: 50% of the adult total package cost is charged.
• Children 12 years old and above: Considered adults.
• Note: For flight bookings, an additional supplement may apply.